Shipping policy

Last updated: April 19, 2026

At CobasCreative, every item is thoughtfully handcrafted and made to order. We take pride in creating meaningful, high-quality pieces—and that takes a little time.

Processing Time

All items are made just for you.

Standard orders: 3–7 business days
Personalized/custom orders: 5–10 business days
Bulk or corporate orders: Processing times vary (you will receive a timeline with your quote)

You will receive a confirmation email with tracking information as soon as your order ships.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and order size.

Estimated delivery times (after processing):

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days

Please note: Delivery times may vary during holidays or high-volume seasons.

Local Pickup

Local pickup may be available in the Round Rock and Hutto, Texas area.

You will receive an email when your order is ready
Pickup instructions will be provided at that time

Shipping Delays

While we do our best to meet delivery estimates, delays may occur due to:

Weather conditions
Carrier delays
High seasonal demand

Once your package has been shipped, CobasCreative is not responsible for carrier delays.

Order Tracking

You will receive a tracking number via email once your order has shipped so you can monitor its delivery.

Incorrect Shipping Address

Please double-check your shipping address at checkout.

CobasCreative is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost:

Contact us within 5 days of delivery
Include your order number and photos (if applicable)

We will work with you to resolve the issue as quickly as possible.

Bulk & Corporate Orders

We proudly work with businesses, schools, and organizations to create custom and branded items.

Processing times vary based on order size and customization
Rush options may be available
Please contact us for a custom quote and timeline

Contact Us

If you have any questions about your order, please contact us:

Email: cobascreative@gmail.com
Website: cobascreative.com